Every day, we buy products trusting they are safe to use. Whether it’s electronics, cosmetics, household goods or food items, we expect manufacturers and retailers to meet strict safety standards.
But when a product is defective, poorly made or unfit for purpose, the consequences can be serious, and you may be entitled to pursue a product liability claim.
As personal injury specialists, we’ve supported many clients who were harmed by everyday items they believed were safe.
Below are real examples of successful defective product compensation claims we’ve handled.
Burns from a Smartwatch
One client suffered painful burns after their Huawei smartwatch overheated while being worn. The incident caused significant discomfort and understandably raised concerns about product safety.
We pursued a product liability claim and recovered £1,500 in compensation for the harm and distress caused.
Skincare Product Causing Chemical Burns
A client purchased a skincare product via Amazon and used it exactly as instructed. Instead of improving her skin, it caused severe chemical burns to her neck, leaving visible scarring.
We brought a claim against the responsible party and successfully secured £9,000 for her injuries and the ongoing impact on her confidence and wellbeing.
Exploding Glass Kettle
In one particularly upsetting case, a glass kettle purchased from Studio exploded during normal use. The defective product caused burns to our client’s young daughter.
We acted swiftly on their behalf and obtained £5,500 in damages.
Dental Injury from a Sausage Bap
Another client suffered dental injuries after biting into a piece of bone hidden inside a sausage bap.
We recovered £7,129.70 in compensation to cover dental treatment and associated distress.
What Is a Product Liability Claim?
A product liability claim allows you to seek compensation if you’ve been injured because a product was:
- defective
- unsafe
- poorly manufactured
- incorrectly labelled
- lacking adequate warnings
- unfit for purpose
Manufacturers, suppliers, importers and retailers all have a duty to ensure their products are safe. If they fail in that duty and you’re harmed as a result, you may have a valid claim.
Can I Make a Product Liability Claim?
You may have a claim if you were injured by:
- electronics (e.g., overheating devices, batteries)
- cosmetics or skincare
- household appliances
- children’s toys
- furniture
- food or drink
- DIY or gardening equipment
- products bought online or from a physical shop
Even if you’re unsure who the manufacturer is, we can investigate this on your behalf.
No Win No Fee Product Liability Solicitors
We handle product liability claims on a No Win No Fee basis. This means:
- No upfront cost
- No financial risk
- You only pay if your claim succeeds
Get Compensation for a Faulty or Unsafe Product
If you’ve been injured by a defective product, you shouldn’t have to suffer in silence. You deserve answers and compensation. There’s no financial risk in finding out if you’re eligible.
Get in touch today for free, no-obligation advice about whether you have a claim.
Disclaimer
The contents of this blog or any other published by Talbots Law cannot be considered as legal advice. You should take no action without prior consultation with a qualified solicitor or legal professional. The contents of this blog refers to the process in England and Wales.
This blog was written by Hollie North, Personal Injury Executive, in our Dispute Resolution Team.