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Terms & Conditions Solicitors

Your terms and conditions form an important part of your relationship with customers, suppliers and other businesses. They set out what you have agreed, what each party is responsible for and what happens if something goes wrong.

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Well-drafted terms can help prevent misunderstandings, manage risk and give your business greater protection if a dispute arises.

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Our Corporate & Commercial solicitors can draft, review and negotiate terms and conditions that reflect the way your business actually operates. We’ll explain the legal and commercial implications clearly, helping you put terms in place that work for your business.

Arrange a meeting with one of our terms and conditions solicitors today, call us on 0800 118 1500 or complete the form below.

Find out more in our frequently asked questions below.

What Are Terms And Conditions?

Terms and conditions are the contractual rules that govern your relationship with another party. They can cover everything from payment and delivery to cancellations, liability and what happens if either party fails to meet their obligations.

Having clear terms in place gives both sides a better understanding of what has been agreed and can provide important protection if a disagreement develops.

Your terms should be tailored to your business rather than relying on a generic template. The right provisions will depend on what you sell or provide, who your customers are and how your business operates.

How Can Our Terms And Conditions Solicitors Help?

Our Corporate & Commercial team can help you put clear, practical terms in place that reflect your business and the way you trade. We can help with:

Drafting Terms And Conditions
Creating bespoke terms that reflect your products, services, customers and commercial arrangements.
Reviewing Existing Terms
Assessing your current terms and identifying provisions that may be unclear, outdated or leave your business unnecessarily exposed.
Negotiating Terms
Reviewing and negotiating a customer’s or supplier’s terms where they don’t provide the protection your business needs.
Business-to-Business Contracts
Advising on the terms governing your relationships with other businesses, including payment, delivery, liability and termination.
Payment And Credit Terms
Helping ensure your terms clearly establish when payment is due and what happens if invoices aren’t paid.
Liability And Risk
Advising on limitations of liability, indemnities, warranties and other provisions designed to manage your contractual risk.

Why Choose Talbots’ Terms & Conditions Solicitors?

Our Corporate & Commercial team has extensive experience drafting, reviewing and negotiating commercial agreements for businesses. We’ll take the time to understand how your business operates and what you need your terms to achieve, rather than simply providing a generic set of clauses.

We’ll explain the important provisions in straightforward language, highlight potential risks and help you decide where additional protection may be appropriate.

As a full-service law firm, we can also draw on expertise from across Talbots Law where your contractual arrangements overlap with other areas of your business, including commercial property, employment, business disputes, debt recovery and corporate matters. This means you can access joined-up legal advice as your business needs evolve.

With offices across the country and a team of specialists covering a wide range of legal services, we are able to provide practical advice tailored to your individual circumstances. As an employee-owned firm, we are committed to delivering exceptional service, clear communication and legal support you can trust. Our reputation is reflected in the thousands of positive reviews we have received from happy clients. Read our Trustpilot reviews.

Frequently Asked Questions

What should my terms and conditions include?

There isn’t a standard set of terms and conditions that will work for every business. The content should reflect what you do and the risks associated with your particular business model.

Depending on your circumstances, your terms may cover:

  • What you’re providing and what the customer is paying for
  • Pricing and payment terms
  • When payment is due
  • Delivery arrangements and charges
  • Cancellations and termination
  • Warranties and guarantees
  • Limitation of liability
  • Indemnities
  • Intellectual property
  • Confidentiality
  • Dispute resolution
  • What happens if either party breaches the agreement

We’ll help you identify the provisions that are relevant to your business and explain how they affect your legal and commercial position.

Why are good terms and conditions important?

Your terms and conditions aren’t just legal wording at the bottom of an invoice or website. They form part of the contractual relationship between you and your customer or supplier.

Clear terms can help establish expectations from the outset and reduce the scope for disagreement later. They can also provide important protection if a customer doesn’t pay, a contract is cancelled or a dispute arises over what was agreed.

Taking advice before a problem occurs is usually much easier than trying to resolve a contractual dispute after the event.

What if i've been asked to sign someone else's terms and conditions?

You don’t have to accept another business’s terms simply because they’ve sent them to you.

If a customer, supplier or other business has provided its own terms, our solicitors can review them and explain the provisions that could have the greatest impact on your business.

Where appropriate, we can also negotiate changes with the other party on your behalf, helping you understand what you’re agreeing to before you sign.

Do my terms and conditions have to be in writing?

Not every contract has to be written down to be legally binding, but having your terms in writing provides much greater certainty about what was agreed.

Written terms can make it easier to enforce your rights and deal with disputes if there is a disagreement about the contract.

What happens if a customer doesn't accept my terms and conditions?

This will depend on the circumstances and the nature of your relationship with the customer. They may propose their own terms or ask you to amend certain provisions.

Our solicitors can review the proposed changes, explain their implications and negotiate with the other party where appropriate.

Can I change my terms and conditions?

Yes, but you need to consider how and when the revised terms will apply. You generally can’t simply change the terms of an existing contract without considering whether the other party has agreed to the change.

If you’re updating your standard terms, we can advise on the changes and how they should be introduced.

What is the difference between terms and conditions and a contract?

Terms and conditions are contractual terms that set out the rights and obligations of the parties. A contract is the wider legal agreement between those parties, which can include the terms and conditions alongside other documents, communications or agreed provisions.

The exact structure will depend on the type of business relationship and what you’re agreeing.

Our terms and conditions solicitors are here to help

Contact us for a confidential, no obligation chat.

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