Here at Talbots, we pride ourselves on going the extra mile…even when that extra mile is across the Irish Sea following a motorcycle accident!
A recent case handled by Hollie North from our Personal Injury team stands out as a shining example of the efficient, empathetic, and professional service we strive to provide.
We were initially approached by a solicitor in Ireland, who had discovered our firm online. Their client—an Irish national—had been involved in a motorcycle accident in England while travelling as a pillion passenger. Given the cross-border nature of the case, the client required legal assistance in England to pursue a personal injury claim.
Despite the geographical challenges, we acted swiftly. Hollie ensured that the client was able to undergo a medical examination remotely, allowing the legal process to move forward without unnecessary delays. From the date of initial instruction, the matter was successfully concluded within just three months!
The case settled for £20,000, and most importantly, the client was extremely happy with the outcome. She kindly left a glowing review on Trustpilot:
“Hollie North was fantastic in regards to my situation during my personal injury claim. This was brand new territory to me and she was very sympathetic and supportive throughout the entirety of this claim. Very pleasant to deal with and easy to talk to, making me feel comfortable and informed during the entire process. I would definitely recommend her services to friends and family.”
While such swift resolutions are not always possible, this case highlights what can be achieved with prompt action, clear communication, and a compassionate approach. Hollie’s work demonstrates the value of tailored, client-focused service—even across borders.
If you or someone you know has been injured while in the UK, regardless of your location, we are here to help. Our team is ready to provide guidance and support at every stage of the claims process.
Get in touch today to find out how we can assist you. Just fill out the form below or call 0800 118 1500.
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Disclaimer
The contents of this blog or any other published by Talbots Law cannot be considered as legal advice. You should take no action without prior consultation with a qualified solicitor or legal professional. This blog is written by Tessa Rhodes, a Director in our Dispute Resolution team.