IT Technical Lead
Business Support
Waterfront, Brierley Hill
Full Time, Permanent Position.
We are looking for an IT Technical Lead to join Talbots in a full time position. To be successful, you will need to have at least 3 years’ experience of a hands-on technical role supporting Microsoft 365, Azure AD, and modern end-user computing.
As an IT Technical Lead will be expected to act as the firm’s senior hands-on technical specialist within the IT Service Delivery function, responsible for ensuring the smooth running, stability, and continual improvement of the firm’s end-user computing environment, workspace technology, and telephony infrastructure.
Who Are Talbots Law?
Talbots Law is proud to be an Employee-Owned Company and a member of the EOA. We were the first Employee-Owned Law Firm in the West Midlands.
Talbots is a Values led Company with a shared vision of “Working every day to be the best” for our people, our clients, and for our communities.
We are passionate about people being the best that they can be. We do this by providing a comprehensive package of high-quality Company benefits and rewards.
The Company is committed to the Real Living Wage Foundation and we also hold the Disability Confident accreditation.
- Competitive salaries with annual review.
- Annual tax-free* profit-share.
- 25 days holiday + birthday + ex-gratia day + UK Bank Holidays + long service awards.
- Company salary-sacrifice pension scheme (4% from Talbots: 4% from employees).
- Group Life Insurance (3 x annual salary).
- Enhanced Company Sick Pay.
- Comprehensive Employee Assistance Programmes.
- Perkbox employee rewards & benefits platform.
- Medicash Health Cash Plan.
- Financial Health & Wellbeing Provision.
- Bank of Talbots (Annual employee credit for legal fees).
- Salary Sacrifice schemes.
- Established Company progression framework.
- Career progression plans (including financial / mentoring support towards professional qualifications where desired).
- Flexible and hybrid working available for experienced/qualified (lawyer) roles.
- Social events programme with larger event invitations extended to partners & families.
- Company gifts for celebrations and special life events.
- Commitment to charitable initiatives (currently main corporate sponsor of Acorns Children’s Hospice).
- Additional benefits include Aviva private health cover & Company parking provision for Associates, Senior Associates & Directors.
What the job involves:
- Lead all technical implementation of office technology projects and moves, including connectivity, telephony, and hardware installations as well as managing and maintaining core workspace infrastructure such as printers, meeting-room AV and telephony systems.
- Identify opportunities for service improvement and automation, feeding into continual improvement plans whilst leading on IT projects, delivering technical workstreams, testing, and go-live support.
- Serve as the firm’s senior technical specialist for end-user compute, acting as escalation point for complex support incidents and problems escalated from the IT Service Desk.
What you need:
- At least 3 years’ experience of a hands-on technical role supporting Microsoft 365, Azure AD, and modern end-user computing.
- Strong understanding of networking fundamentals, printers, and telephony systems with a proven track record of coordinating on-site technical projects and office technology installations.
- Able to communicate effectively at all levels and be able to build and maintain strong working relationships with those around you.
- Excellent administrative, planning and organisation skills to meet deadlines, understanding the importance of working to strict timescales.
If this sounds like the role for you then please apply today by sending your CV to careers@talbotslaw.co.uk.