Are you entitled to a fee refund?

Are you entitled to a fee refund for your Lasting Power of Attorney?

If you applied to register a lasting or enduring power of attorney with the Office of the Public Guardian (OPG) between 1st April 2013 and 31st March 2017, and paid an application fee, then you could be due a partial refund.

The OPG’s processing costs of registering lasting or enduring power of attorney have been reducing in recent years. These reducing costs were not passed on to users until recently. The government is not allowed to make any form of profit from the services that they offer and therefore has now introduced a refund scheme to allow those who paid a higher fee when costs were reducing to claim a partial refund.

The amount you can claim back will depend on the date of the application but it’s typically between £45 – £54.  You may also be entitled to interest on what you are owed. A full table of dates and the amount of refund you can expect to receive is available on the government’s website.

You can make a claim if you are the person who made the power of attorney (the donor) or if you are an attorney appointed in the power of attorney. Claims are completed online at and should take 10 minutes to complete.

If you do not have access to the internet, or if the donor has already died you can call the refunds helpline on 0300 456 0300.

Once a claim has been made it can take up to 12 weeks to be processed.

Whether or not you decide to pursue this matter further now, please do not hesitate to contact Talbots with any queries on 0800 118 1500.