Building disputes solicitors

Making structural changes to your property is a big investment. It can take time, but shouldn’t cause stress. When the work you’ve paid for is not the quality you were promised, you’ll be left feeling disappointed. At Talbots Law, we know how much property matters to people. That’s why we work everyday to ensure steps are taken to put things right for our clients.

When you pay for a service, regardless of whether there is a written contract, you enter into an agreement with the company. Building firms or individual construction professionals advertise their services as being above average, which is why we seek their help for property projects such as planning, plumbing, extensions, refurbishments. But when the work takes longer than expected or the quality falls below the promised standard, you are within your rights to complain. It could be the case that you are entitled to compensation, to make up for the money spent in hiring them in the first place. Whatever the circumstances, seeking sound legal advice from a specialist building dispute solicitor at an early stage will benefit you in the long run.

Why choose Talbots’ building dispute solicitors?

At Talbots Law, we care for our clients.  We know how frustrating it is to trust a professional building firm, only to be let down. So, when you come to us for help with a building dispute, we’ll go above and beyond to protect your interests and reach a satisfying conclusion. From our extensive experience in this area of law, we know that the first step to resolving any dispute is to listen. Upon our first meeting, we’ll take the time to gain a full understanding of your unique situation in order to provide tailored advice and clarify your options.

Our clients thank us for our transparency, being upfront from day one about costs, the viability of your claim and an estimation of how much you may receive in compensation. While we will always try to resolve disputes amicably through skillful negotiation or mediation, our priority is to protect our clients and do right by them. Where litigation is essential, we’ll take a strong stance to ensure no building firm takes advantage of our clients.

If my building dispute goes to court, what will I need to do?

While we will always aim to resolve disputes without litigation, we know that there will be times where building firms and construction professionals will defend their work and refuse responsibility for their failings. Therefore, it’s important to gather as much evidence as possible beforehand to ensure your claim is successful.

  • Write to the building/construction company – Before the claim goes anywhere, the first thing to do is to put it in writing. Explain your issues to the builder and make it clear as to why you are not happy with the service you received. By making this known, it will give the builder a chance to respond and discuss how to put things right. Even if they don’t respond, this contact will show that you attempted to find resolve before issuing court proceedings. 
  • Make notes – If you aren’t satisfied with the construction work that’s been carried out on your property, it’s important to keep a record of how their behaviour or practices were unacceptable. For example, if a window was fitted incorrectly, note down the time and date of when it was fitted as well as the problem with the window.
  • Keep all receipts and invoices – Keeping an accurate record of how much has been paid and the exact date of when it was paid will be vital in any disputes case regarding payment and compensation. This includes any original emails you have with quotes attached.
  • Take photographs – As well as the written notes regarding the unsatisfactory work carried out, it will benefit you greatly if you have photographic evidence to go with it. For example, if a builder gave you a date of completion and the work is nowhere near being finished, take a photograph of the stage it has reached on the agreed date. Further to this, it will be particularly important to take photos if more work or alterations are to take place.

At Talbots Law, we know how disappointing it can be to see planning project or alteration to your property fail due to the construction company you put your trust in to complete it. If this is the case, please do not hesitate to get in touch with our building dispute solicitors on 0800 118 1500.


  • Bryan Colley
      • Bryan Colley
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      • Jagdip Bains
      • Director & Head of Dispute Resolution & Employment
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